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We ship worldwide with Royal Mail and our shipping rates are based on the weight of your order.
We use Royal Mail's Tracked service for all our standard UK & CI orders. The price for Standard Tracked (2 - 3 days) is £3.95, whilst Express Tracked (1 - 2 days) is £5.95
When your order’s been dispatched, we'll send you a confirmation email with your tracking number. Your parcel will arrive within 3-5 working days (although it may take a little longer during busy periods).
All international orders are sent airmail.
The shipping charge is based on the weight of your order. All international parcels are sent tracked.
EU | |
0 - 2kg | *currently unavailable |
*Please note we are currently not shipping to the EU. We are working on a solution for GPSR.
Norway & Switzerland | Iceland | |
up to 1kg | £11.00 | £16.00 |
1.01kg - 1.8kg | £13.00 | £27.00 |
USA & Canada | |
up to 1kg | £12.00 |
1.01kg - 1.8kg | £14.50 |
Hong Kong, Japan & Singapore | |
up to 1kg | £13 |
1.01kg - 1.8kg | £19.50 |
Australia | |
up to 1kg | £14.00 |
1.01kg - 1.8kg | £20.00 |
New Zealand | |
up to 1kg | £17.00 |
1.01kg - 1.8kg | £26.00 |
International orders typically take between 5 and 7 working days; however, delivery times may be longer, depending on customs clearance. Delivery times exclude the day of posting and bank holidays.
Customs Charges
Tangled Yarn is now signed up for IOSS, collecting and remitting import VAT on your behalf. This means that VAT on orders under €150 will be paid by Tangled Yarn (not by you upon delivery). Please note that these new rules do not apply to orders over €150 and that parcels from the UK may still attract customs and handling charges, based on the practices/policies of your own countries authorities.
Customers outside the UK and the EU may be liable for taxes, duties and import fees. As the buyer you are responsible for these charges and they are usually requested prior to delivery by the postal service in your country.
If you're looking to return your order for whatever reason, we're here to help. For our full Returns Policy please click here.